The phone calls that don’t need to happen.
Every home OpenHouse hands over comes with its own AI assistant, trained on the manuals, warranties, certs, and walk-throughs for that specific property. Residents ask. The assistant answers. The phone rings only when it really needs to.
The handover scale
Every new home in Ireland comes with a binder no one opens.
~100%
Of new Irish homes use a heat pump as the primary heating system. Oil and gas boilers are banned in new builds.
12,047
Apartments completed in Ireland in 2025, mostly in multi-unit schemes that need handover documentation per unit.
24,237
Houses completed in Ireland in 2025, each with its own warranty, manuals, and certs.
The questions start arriving in week two. The phone rings, and the answers were always there.
Sources: CSO New Dwelling Completions, Q4 2025 full year (36,284 total: 12,047 apartments, 24,237 houses); Irish Heat Pumps on the ban on oil and gas boilers in new builds.
The Assistant
Every home gets its own assistant.
Not a chatbot trained on the internet. An assistant trained on the documents for this specific home. Your boiler model. Your kitchen warranty. Your BER cert. Your developer’s actual walk-through videos. Buyers get the right answer the first time.
Home assistant
AI online
How do I top up my heat pump? The pressure dropped this morning.
Got it. Your unit’s heat pump is the Daikin Altherma 3 R in the utility room.
The pressure should sit between 1.5 and 2.0 bar. Tap below for the 90-second walkthrough recorded for your unit, or the manual page.
Trained on your home
Daikin Altherma 3 R, utility room
Your heat pump pressure should sit between 1.5 and 2.0 bar when cold. If it has dropped below 1.0, you can top it up in about ninety seconds using the filling loop.
You don’t need to call anyone. Here’s the walkthrough your developer recorded for your unit, plus the manual page with the step-by-step.
Heat pump pressure top-up
Walk-through for your unit, 1m 32s
How Handover Works
Three steps, no curve.
Hand over with a QR code.
The buyer scans the QR code at handover. Their phone is now linked to their home's portal. Every document, every video, every manual is one tap away.
The assistant answers.
Trained on the documents for that specific home. Where's my BER cert. How do I top up the heat pump. What's the warranty on the kitchen tiles. Answered with the right detail for the right home.
You see what they're asking.
On the developer side, you see every question across every scheme. The patterns become obvious. The next development gets better documentation because the last one told you what was missing.
What Handover Does
Four jobs, off your phone.
An AI assistant per home.
Trained on the documents, manuals, certs, and videos for that specific unit. Available 24/7 to the resident.
A complete digital handover pack.
Every document the buyer needs, organised, searchable, never lost. Replaces the binder that ends up in a drawer.
You see what residents ask.
Every question across every scheme, aggregated. Patterns surface. Documentation gaps surface. Your next scheme handovers better than your last.
Reminders from the home itself.
Boiler service due. BER renewal coming up. Heat pump filter check. The platform reminds the resident at the right time.
Built For You
You probably recognise one of these.
Customer care and aftersales leads.
You're the person residents come back to. Handover puts the answers between you and the phone, so calls happen only when something really matters.
Developer principals.
You see what residents across every scheme are asking. Documentation gaps surface. The next development handovers better than the last.
Residents themselves.
Every home gets its own AI assistant. Documents, manuals, certs, walk-throughs, reminders. All in one place, on their phone.
The assistant doesn’t make things up.
Every answer comes from the documents you uploaded for that specific home. If the assistant doesn’t know, it says so and offers to message you directly. No hallucinations, no fake confidence, no answers pulled from the wider internet.
See it on one of your own homes.
A demo takes thirty minutes. Bring the documents for one of your recent handovers and we’ll show you what the resident’s experience would look like in OpenHouse.
Or email sam@openhouseai.ie with questions first.
Part of the OpenHouse platform.
Handover is one module of six. Same data, different surfaces, one platform that runs every stage of a development.