A 24/7 Assistant for every home.
Every home comes with its own assistant, grounded in the documents its developer published to it. Ask by text, by voice or by photo. It answers with the source attached, says so when the record can't answer, and helps the homeowner run an efficient, A-rated home.
The Assistant
Not a chatbot.Your home, answering.
Trained on the documents for this specific home — your heat pump model, your kitchen warranty, your BER cert, your developer’s walk-through videos. It answers with the right detail for the right home.
Home assistant
AI online
Why did my electricity bill jump this month?
Your EV charged at the full day rate three times this week instead of your off-peak window. That’s about €28 of the rise.
I can walk you through moving charging back to your off-peak window. Two steps in your charger app.
Connected to your home
EV charger & smart meter · Example data
Your bill rose because the EV charged at the full day rate instead of your off-peak window — three sessions this week, roughly €28 of the increase.
This usually happens after a charger app update resets the schedule. Here’s how to restore your cheapest off-peak window, step by step for your exact charger.
How a question arrives
Type it, say it, or show it.
Nobody standing in front of a flashing panel types a model number. They photograph it. Text, speech and camera are three doors into the same home record, and every one of them comes back with the source attached.
Type it
The question a buyer would otherwise send to the site office at nine on a Monday. Answered from the record, with the document it came from attached.
Say it
Hands full at the fuse board, or halfway up the attic ladder. The question is spoken, and the answer comes back the same way.
Show it
Point the camera at the flashing panel, the model plate or the valve nobody knows the name of. The assistant reads the image and answers against that home's record.
Energy Intelligence
A home that watches its own energy.
The assistant has full context of every energy system in the home. It monitors around the clock, diagnoses issues before they become callouts, helps the homeowner run it like the A-rated home it is, and shows exactly what that saves.
Energy Intelligence
Always-on. Knows every system in this home.
This home’s systems
All systems nominalHeat pump
Flow 38°C
Solar PV
2.4 kW
Battery
82%
EV charger
Idle
Assistant
I’m watching every system in this home, 24/7 — heat pump, solar, battery and EV charger. Nothing needs attention right now.
Ask me anything, from a bill you don’t understand to a warning light on a unit. I already know what’s installed and how it’s performing.
Illustrative demo. Figures marked “Example” are for illustration, not real customer data.
What it answers
Any question. Any time. Answered from this home.
“My heat pump flashed E5 — do I need an engineer?”
Diagnoses the fault from live telemetry, offers a 90-second self-check, and only books a callout if it's genuinely needed.
“Why did my electricity bill jump this month?”
Reads your usage, points to what changed, and suggests the cheapest fix — off-peak charging, flow temperature, tariff.
“How big is my living room? I'm buying flooring.”
Returns the exact dimensions from your home's own floor plan (Type 2B), no measuring tape required.
“How do I top up my heat pump pressure?”
Names your exact unit (Daikin Altherma 3 R, utility room) and plays the walk-through recorded for it.
How it works
Three steps, no curve.
Scan once, at handover.
A QR code links the home to its portal. Every document, manual, cert and walk-through is one tap away.
Ask anything, any time.
Trained on this specific home and connected to its energy systems. The right answer, the first time, 24/7.
The home reminds you.
Heat pump service due. BER renewal coming up. A system running inefficiently. The assistant nudges at the right moment.
Home Performance Index
The Home User Guide, always on.
The assistant is every home’s digital Home User Guide with 24/7 aftercare — the Consumer Information & Aftercare the IGBC’s Home Performance Index calls for. It helps owners run the home the way it was designed, and gives developers a record that the guidance was there.
Grounded in the home’s own record.
Answers come from the home’s own record: the documents the developer uploaded and published to it and, where connected, the home’s systems. Whether the question arrives as text, as speech or as a photo, the answer comes from the same record. When the evidence is missing, OpenHouse says so, logs the gap and escalates to the developer instead of guessing.
See it on one of your own homes.
A demo takes thirty minutes. Bring the documents for one of your recent handovers and we’ll show you what the homeowner’s experience — assistant and energy intelligence — looks like in OpenHouse.